Pre-Order Policy
At Leonducts, some products may be available for purchase before they are officially in stock. These products are marked as Pre-Order on the product page.
What Is a Pre-Order?
A pre-order allows you to reserve a product before it becomes available for shipping. By placing a pre-order, you agree that the product may be shipped at a later date than regular in-stock items.
Estimated Shipping Time
The estimated shipping date or availability timeframe will be displayed on the product page whenever possible. Please note that pre-order dates are estimates and may change due to production, supply, or shipping delays.
Payment for Pre-Orders
Payment is collected at the time the pre-order is placed to reserve your item and process your order.
Order Changes and Cancellation
If you wish to cancel a pre-order, please contact us as soon as possible at:
Email: contact@Leonducts.shop
Phone: (479) 345-1674
Cancellation requests are reviewed individually and may not be accepted once the order has entered processing or fulfillment.
Shipping Multiple Items
If your order contains both pre-order and in-stock items, we may ship items together once all products are available unless otherwise communicated.
Delays
While we work to meet estimated availability dates, unexpected delays may occur. If a significant delay affects your order, we will contact you with updated information.
Refunds
If a pre-order item cannot be fulfilled, you will be notified and eligible for a refund of the unavailable item according to our refund process.
Contact Us
For questions regarding pre-orders, please contact:
Leonducts
Email: contact@Leonducts.shop
Address: 67 Haymarket, London SW1Y 4RP, United Kingdom
Phone: (479) 345-1674
